物流政策

Last updated: September 7, 2026

United States Shipping

For eligible orders shipped to a United States address, including Alaska and Hawaii, Bleno offers:

Standard shipping: Free
Express shipping: $20 per order

Available services and estimated delivery dates are shown at checkout. Delivery estimates begin after the order is handed to the carrier and are not guaranteed.

Free Express Upgrade for 10+ Devices

A single order containing 10 or more physical Bleno devices and shipping to one United States address qualifies for a free upgrade to Express shipping. Separate orders, split delivery addresses, memberships, digital services, and non-device items do not count toward the 10-device minimum.

If the free Express option is not shown at checkout, contact info@getbleno.com before placing the order so we can confirm eligibility and arrange the upgrade.

Processing and Delivery

Orders are processed on business days, excluding United States holidays. Processing time is separate from carrier transit time. Severe weather, carrier disruptions, address issues, customs review, and other events outside our reasonable control can delay delivery.

Waitlist registration does not place an order, reserve inventory, or charge a payment method. Shipping terms apply only after ordering opens and an order is accepted.

International and Organizational Orders

Online shipping destinations are limited to the countries and regions enabled at checkout. Churches, mission organizations, and other partners requesting delivery outside the United States should contact info@getbleno.com for availability and a shipping quote. The recipient is responsible for applicable import duties, taxes, and customs fees unless agreed otherwise in writing.

Address Changes, Lost Shipments, and Transit Damage

If an order arrives damaged, or tracking indicates that a shipment may be lost, contact us promptly at info@getbleno.com with the order number and relevant photos or tracking details. We will work with the carrier and, when appropriate, provide a replacement or refund at no additional shipping cost.