Terms of Service

Last updated: September 6, 2026

Welcome to Bleno. These Terms of Service ("Terms") govern your access to and use of the Bleno website at www.getbleno.com, our e-paper devices (including Tide and Cove), device software, and related services (collectively, the "Services"), provided by Bleno ("Bleno," "we," "us," or "our").

By accessing or using the Services, or by purchasing a product from us, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase or create an account. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

2. Accounts

When you create an account, you agree to provide accurate information and to keep your login credentials secure. You are responsible for all activity under your account. Please notify us promptly at info@getbleno.com if you suspect unauthorized use.

3. Orders and Payment

• Prices are listed in US dollars and are subject to change. The price at the time of your order applies to that order.
• We reserve the right to refuse or cancel any order, including due to pricing errors, suspected fraud, or product unavailability. If we cancel a paid order, you will receive a full refund.
• Pre-orders and early-launch offers. When you place a pre-order, your payment method is charged at checkout. Each pre-order includes an estimated ship date. If we cannot ship by that date, we will notify you with a revised date, and you may cancel for a full refund at any time before shipment.

4. Wings of Faith Membership (Subscription)

If you purchase a Wings of Faith membership or any other subscription from us:

• Billing. Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date.
• Cancellation. You may cancel at any time through your account or by emailing info@getbleno.com. Cancellation takes effect at the end of the current paid period; no partial-period refunds are provided except as required by law.
• Changes. We may change subscription features or pricing with at least 30 days' notice. Continued use after the effective date constitutes acceptance.

5. Acceptable Use

You agree not to: (a) use the Services for any unlawful purpose; (b) interfere with or disrupt the Services; (c) attempt to reverse engineer device software except as permitted by law; (d) upload or share content that infringes the rights of others or is unlawful, harmful, or abusive; or (e) resell the Services without our written permission.

6. Your Content

You retain ownership of the notes, prayers, highlights, annotations, and other content you create on your device or through the Services ("Your Content"). Bleno does not access or review Your Content stored locally on your device. If you choose to use optional connected features, you grant us a limited license to host and process Your Content solely to provide those features to you.

7. Scripture and Third-Party Content

Scripture texts, commentaries, audio, and other third-party content made available through the Services remain the property of their respective copyright holders and are provided under their respective licenses. Bleno does not create new Bible translations, and source-based study materials are presented as digests of their cited sources, not new interpretation. Such content is provided for personal, devotional, educational, and ministry use; you may not redistribute it commercially.

8. Intellectual Property

The Services, including the Bleno name, logos, device software, website design, and content we create, are owned by Bleno and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Services for their intended personal or organizational purpose.

9. Privacy

Your privacy matters to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms.

10. Term and Termination

You may stop using the Services at any time. We reserve the right to suspend or terminate access to the Services at any time, with or without cause, including if you violate these Terms or use the Services in a way that creates legal liability or disrupts others' use. Where practicable, we will provide advance notice and an opportunity to retrieve your data, except in cases of flagrant violation, court order, or risk to other users.

11. Hardware Limited Warranty

Bleno warrants that your physical product will be free from defects in materials and workmanship under normal use for one (1) year from the date of delivery. If a covered defect arises during this period, we will, at our option, repair or replace the product free of charge. This warranty does not cover accidental damage, misuse, unauthorized modification, or normal wear.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY ABOVE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.

12. Refund and Replacements Policy

Within 30 days of delivery: If you are not fully satisfied with your product or are experiencing technical difficulties, we offer a replacement or full refund within 30 days of delivery. If you prefer a refund, we may request that the product be returned to us within 30 days of your refund request. Our customer service team will provide a pre-paid shipping label so you do not incur additional costs.

After 30 days of delivery: We will consider replacements and refunds on a case-by-case basis.

See our full Refund & Return Policy for details.

13. Disclaimer of Warranty for Services

We will use commercially reasonable efforts to correct any discovered defects in the Services. However, to the maximum extent permitted by applicable law, your access to and use of the Services is at your own risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES REGARDING THE SERVICES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. If applicable law requires any warranties with respect to our Services, all such warranties are limited in duration to the longer of thirty (30) days from the date of your first use or the minimum duration allowed by law.

14. Limitation of Liability

EXCEPT TO THE EXTENT REQUIRED BY LAW, BLENO WILL NOT BE RESPONSIBLE FOR ANY LOST PROFITS, REVENUES, OR DATA, COST OF SUBSTITUTE GOODS OR SERVICES, OR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, RELATED TO OR ARISING OUT OF THESE TERMS OR YOUR USE OF THE PRODUCTS OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO OR ARISING OUT OF THESE TERMS OR YOUR USE OF THE PRODUCTS OR SERVICES IS LIMITED TO (A) THE AMOUNT YOU HAVE PAID TO BLENO FOR THE PRODUCT GIVING RISE TO THE CLAIM, (B) THE AMOUNT YOU HAVE PAID TO BLENO FOR YOUR MEMBERSHIP IN THE IMMEDIATE TWELVE (12) MONTHS PRECEDING THE DATE THE CLAIM AROSE, OR (C) ONE HUNDRED FIFTY-NINE DOLLARS ($159) IF YOU HAVE NOT MADE ANY PAYMENT TO BLENO IN SUCH TWELVE-MONTH PERIOD, AS APPLICABLE.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Bleno from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of the Services.

16. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

• Informal resolution first. Before filing a claim, you agree to contact us at info@getbleno.com and attempt to resolve the dispute informally for at least 30 days.
• Binding arbitration. Any dispute not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court.
• Class action waiver. You and Bleno agree that disputes will be resolved only on an individual basis and not as a class, consolidated, or representative action.
• Opt-out. You may opt out of this arbitration agreement by emailing info@getbleno.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out."

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the arbitration provision above.

18. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and update the "Last updated" date. For material changes, we will provide reasonable advance notice. Your continued use of the Services after the effective date constitutes acceptance.

19. Miscellaneous

These Terms, together with the Privacy Policy and Refund & Return Policy, are the entire agreement between you and Bleno regarding the Services. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact Us

Bleno

Email: info@getbleno.com

Contact form: getbleno.com/pages/contact